vRealize Orchestrator User Unlock

If we are working with vRealize Automation and using the integrated vRealize Orchestrator. We may type a wrong password too many time and end up with an account locked.

When the default account (user=vmware) is locked out we will receive the error.

 

You can reset/unlock your account tweaking passwd.properties file, depending where vRO is running on you will find this file at:

 Running on Windows vCenter Server: install_directory\VMware\Infrastructure\Orchestrator\configuration\conf\

Running standalone on Windows: install_directory\VMware\Orchestrator\configuration\conf\

Running on the vCenter appliance: /etc/vco/configuration/

Running on the vRealize Automation appliance: /etc/vco/configuration/

Let’s suppose we are working with vRA appliance:

Login through SSH on vRealize Automation Appliance and change to directory:
cd /etc/vco/configuration/

Make a copy of the file as for restore point
cp passwd.properties passwd.properties.bkp

Edit the file with vi editor

Add the following line to the passwd.properties file.

vmware=SHA512WithSalt\:GZ5wTW6Ni5x7\:wNCp8I8zHv7GQItrKDRjAgKsddjD4GUZ6nrOYhuEl3D
+x4BT5Xs1KL8f/R2T3K2nYPzMwVTW9E9mmbvESAU3ww\=\=


 Save the passwd.properties file.

If you are using the Orchestrator Appliance, you might need to set the ownership of the passwd.properties file by running the chown vco.vco passwd.properties command.

Restart the vCenter Orchestrator Configuration service.
service vco-configurator restart